No forms, no accounts
The site at expressplumberlamesa.com has no contact forms, no login, no comment boxes and no chat. Nothing you type on these pages is sent to us, because there is nowhere to type.
Every request for plumbing help starts with a phone call to (619) 927-0312. The information we hold comes from that call.
Call recording
Calls to our line may be recorded for quality and training purposes.
If you do not want a call recorded, tell the dispatcher at the start. You can also end the call and use another company. Avoid reading card numbers or personal identifiers aloud on the line, since the dispatcher does not need them to schedule a plumber.
What we collect on a call
When you call, dispatch may note your name, phone number, the street address of the job, a description of the problem and any access details such as a gate code or a unit number. We use these details to match a plumber to your job and to call you back if the line drops.
The plumber who takes the job receives the address, your phone number and the description of the problem. That is all the plumber needs to find you and prepare for the work.
Website visits
Like most websites, this one is delivered by a hosting provider, and hosting servers typically record basic technical data such as the page requested and the time. We do not use that data to identify individual visitors.
The site contains links to outside sites, such as the California Contractors State License Board at cslb.ca.gov. Those sites have their own privacy practices, and this policy does not cover them.
Your choices and changes to this page
You can ask what we hold about your call by phoning the line. You can also ask that your details be removed, and we will tell you what can and cannot be done. Records tied to completed work may need to stay on file.
We may update this page when how we handle calls changes. The current version is always the one on this site. Questions go to the phone line, or to contact@expressplumberlamesa.com for non-urgent written matters, and our address is 9089 Dallas St, La Mesa, CA 91942.